FAQ 'S for my order

How long will my shipment take?

All orders leave our facility within 1-4 business days. At checkout, choose the shipment method of your choice.

US Orders only:


1. USPS First class mail (2-5 business days) - *This option will only appear if your order weighs under one pound.
2. USPS Priority Mail (2-3 business days)
3. USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases)

How do I track my order?

All orders will receive an email confirmation with tracking details within 24 hours.  Please contact us with questions or concerns.  Confirmation emails will be processed within normal business hours 9am to 7pm Monday through Friday EST.

Other Concerns?

In the event of a backorder, you will be notified of availability via email or offered a refund for the price of the item.


Notify our Client Services Department of any discrepancies or delays at

(800) 304-1567 9am to 7pm EST.

© 2012 Jenesaisquis Inc.